Assistance

Co-browsing is an optional feature that allows a member of our team to view your screen in real time to help you navigate the website and resolve any issues more quickly. To begin a co-browsing session, you must be on the phone or in an active chat session with a support agent, who will guide you through activating the feature. Without an active call or chat, co-browsing cannot be initiated or used.

You can contact our support team on:
Telephone (UK): 0330 123 1815
International Telephone: +44 1268 448 659

Once connected, you can choose to activate co-browsing, at which point a one-time, view-only connection will be established.

The remote user will be able to see your interactions on this website only, but will not be able to control your device, access files, or view activity outside your browser session.